Subject: Tech Support Candidate - aftab khan
From: aftab khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Feb 2021 05:17:09 -0500

| | Tech Support Test

Name | aftab khan
E-mail | [email-masked]
Phone Number | (91) 8506903474
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | SECTOR 57 NOIDA
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | BRAKEWEL AUTOMOTIVE COMPONENTS INDIA PVT. LTD. | DESKTOP SUPPORT ENGINEER L2 | TILL DATE |
Previous Employer 1 | CAPITAL BUSINESS SYSTEM LTD. | dESKTOP SUPPORT | 30.11.2018 | 16000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

firstly check the internet working on the system and
Clear the all time history and check the browser is compatible or not,

may be crashed the plugin.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | first turn on the Bluetooth of speaker & mobile phone, After that go to mobile phone and click on Bluetooth option there will be show the speaker model no. and click on speaker after few second we get connected with speaker.
What according to you makes you a good candidate for customer service or technical support job? | Who can understand the actual requirement of customer,
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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