Subject: Tech Support Candidate - vinod sangela
From: vinod sangela <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Feb 2021 04:14:53 -0500

| | Tech Support Test

Name | vinod sangela
E-mail | [email-masked]
Phone Number | (+91) 9756865269
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | meerut
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Apex Infrastructure | Site Engineer | NA | 19200
Previous Employer 1 | karvy innotech Ltd. | site engineer | 21 April 2020 | 14800
Previous Employer 2 | hcl services Ltd | field rngineer | 31 March 1018 |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1:- check network connection
2:- Lan connection or wifi connection
3:- clear web cookies.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

turn on the Bluetooth from mobile and speaker.
then click on the name of speaker  in phone and pair

What according to you makes you a good candidate for customer service or technical support job? | speak with politely to the customer and provide solution in first time.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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