Subject: Tech Support Candidate - Deepak Deepak
From: Deepak Deepak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Feb 2021 04:08:44 -0500

Tech Support
Test

Name

Deepak
Deepak

E-mail

[email-masked]

Phone Number

(122001) 9911187467

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Gurgaon

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Server

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Pacetel systems pvt ltd

IT Executive

40000

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

1. Check internet working or
not

2. Check Ip address picked or not.

3. Check dns

4.if all are correct than we use command dns flushing.

5. After that ip renew command.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.power on
speaker

2.open bluetooth

3.open mobile Bluetooth and connect speaker

4.after that pairing

5 finally speaker connect.

What according to you makes you a good candidate
for customer service or technical support job?

I am good
candidate for customer services because i already working for customer support
and i have knowledge of all like laptop,Desktop, server ,network, firewall.and
also handling customer all over india.

On a scale of 1 - 5
please rate your fluency in spoken English

3