Subject: Tech Support Candidate - DILKHUSH KUMAR ROY DILKHUSH
From: DILKHUSH KUMAR ROY DILKHUSH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Feb 2021 03:02:18 -0500

| | Tech Support Test

Name | DILKHUSH KUMAR ROY DILKHUSH
E-mail | [email-masked]
Phone Number | (0) 8407048710
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bhagalpur bihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Velocis Systems Pvt Ltd | Network Engineer | 31 October 2020 | 19000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | It depends on which type of error we are getting, and we will fix it according to the same

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on your mobile Bluetooth
Turn on speaker Bluetooth
Scan nearest Bluetooth device and pair it from your phone.

And after that you will get connected

What according to you makes you a good candidate for customer service or technical support job? | I have 1 year 10 months working experience in many Cisco devices Configuration and Troubleshooting.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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