Subject: Re: Tech Support Candidate - Naman Tandon Naman
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 5 Feb 2021 00:33:54 -0700 (MST)

His spoken is fine 
Having semi tech experience 
He is an immediate joiner 
His last salary was 33000/- 
Expecting same or upto 35k 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 4 Feb, 2021, at 20:52, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Naman Tandon Naman < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 29 January 2021 at 1:06 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Naman Tandon Naman 

	

	
	
			Tech Support Test 
		
	Name 	Naman Tandon Naman 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 7500873641 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Noida sector 62 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
VoIP 
Refund 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Abc 	Cce 	26/01 	
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First of all, I'll read out the error is it a popup error, I'll remove the browser from task manager and if it is a technical error I'll work accordingly it might be a net issue, it might be a secured connection error or anything. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Go to settings- connections-bluetooth- turn on- select the bluetooth nane you want to connect 
	What according to you makes you a good candidate for customer service or technical support job? 	I have basically worked for refund but I have all the knowledge of technical support as well, I can smell the need of a CX and knows that how much it is important to him so I can my pitch according to it. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4