Subject: Tech Support Candidate - Neeraj Kumar Neeraj
From: Neeraj Kumar Neeraj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Feb 2021 01:45:35 -0500

| | Tech Support Test

Name | Neeraj Kumar Neeraj
E-mail | [email-masked]
Phone Number | (091) 8285915787
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Century metal recycling Ltd | Executive | Currently working | 32000
Previous Employer 1 | Jbm | Executive | Jan 2020 | 24500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I am checking a internet connection.if its working then check system network connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First start a blutooth speaker
Then open mobile bluetooth setting.
Then search the device and pair it.

What according to you makes you a good candidate for customer service or technical support job? | Problem solving skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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