Subject: Tech Support Candidate - Ashish Rawat
From: Ashish Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Feb 2021 00:02:27 -0500

| | Tech Support Test

Name | Ashish Rawat
E-mail | [email-masked]
Phone Number | (91) 9654219122
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | uttam nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | hitachi | executive | |
Previous Employer 1 | future group | executive | |
Previous Employer 2 | subros | executive | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first i will check to another browser if its still not working check with my lan connection and ping the website and other website, if other websites are pinging fine then issue regarding with browser update and or server down or we can check to another PC this issue is from server side or from local host
Please list the steps to connect a Bluetooth speaker to your mobile phone. | both device should on the Bluetooth and discover the Bluetooth name to connect known device and accept the authentication then will be connect
What according to you makes you a good candidate for customer service or technical support job? | I am good team player i like to share knowledge to my colleague and discuss about new technologies as a IT guy I am very punctual to my job responsibility and always ready any challenges
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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