Subject: Tech Support Candidate - Manoj Ninawe
From: Manoj Ninawe <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 23:37:35 -0500

| | Tech Support Test

Name | Manoj Ninawe
E-mail | [email-masked]
Phone Number | (+91) 7397956790
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mumbai
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VC support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HDFC BANK | Desktop technical support L-2 | 12th april | 15000/-
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1st of all check the network connectivity then checking the antivirus is updated or not  then checking the browser setting why this not open the link with check the correct dns entry and proxy settings.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the settings app, navigate to connected devices, and turn on the bluetooth toggle switch, if it's not enabled, select bluetooth to view the options, select pair new device to place the bluetooth device in pairing mode.
What according to you makes you a good candidate for customer service or technical support job? | i have a two year experience I have better surve.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |