Subject: Tech Support Candidate - Devendra Kumar
From: Devendra Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 21:44:30 -0500

| | Tech Support Test

Name | Devendra Kumar
E-mail | [email-masked]
Phone Number | (+91) 6263156980
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | South extension delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
All computer software installation

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SYSNET GLOBAL TECHNOLOGY PVT LTD | Sr. Executive | 8-12-2820 | 20000
Previous Employer 1 | Goodwill digital Pvt Ltd | Technical support Engineer | 4-2-2018 | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | www.ndtv.com

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1. Please turn on your mobile Bluetooth.
Step 2. Then turn on your Bluetooth speaker.
Step3. Surching for a Bluetooth speaker on your mobile device. And then surching visible in mobile then connect now.

What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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