Subject: Tech Support Candidate - chetan gauda
From: chetan gauda <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 13:20:06 -0500

| | Tech Support Test

Name | chetan gauda
E-mail | [email-masked]
Phone Number | (91) 9594138168
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | mumbai
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
software testing

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Eclinicalworks Pvt Ltd | softwarepecialist | 2 months | 34000
Previous Employer 1 | Landmark | technical support | 07/08/2019 | 16000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

It depends upon the error what s displayed.
If the Error is not cleared
I will check the Internet connection is working or not.
The url i am searching is correct or not
The issue is only with one url or all

Please list the steps to connect a Bluetooth speaker to your mobile phone.

PowerOn the Bluetooth Speaker
On the Bluetooth on the mobile.
Check the Bluetooth Speaker name and click on connect

What according to you makes you a good candidate for customer service or technical support job? | Technical Knoweldge With Good Communication Skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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