Subject: Tech Support Candidate - Rahul Patil
From: Rahul Patil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 10:49:39 -0500

Tech Support
Test

Name

Rahul
Patil

E-mail

[email-masked]

Phone Number

(+91) 7709270613

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Nashik Maharashtra

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Windows
server

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Aress Software Pvt Ltd

Technical support
engineer

5th March

22500

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Interacted with International customers on
Phone
Interacted with customers over Email
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I will
check my internet connection with my computer is connected or not if not then
check with my internet provider.

If not then I will try to browse website in another browser to avoid cache
issue.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. On bluetooth of my mobile

2. On bluetooth of speaker.

3. Search available bluetooth device by pressin button on speaker and
authenticate on mobile phone.

What according to you makes you a
good candidate for customer service or technical support job?

I always want to help people. As a career point of you always
want to work in role in which I will always interact with people who need any
help. I got two times best performer award in my company.

On a
scale of 1 - 5 please rate your fluency in spoken English

4