Subject: Tech Support Candidate - Anurag singh
From: Anurag singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 08:36:53 -0500

| | Tech Support Test

Name | Anurag singh
E-mail | [email-masked]
Phone Number | (91) 8299583718
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Badarpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NICSI | SAS | June | 28600
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check my internet connection and just search google in other tab to confirm whether my internet is working or not. If my internet is working and that website still showing error than I will type http://www.ndtv.com  to check may be it is https error
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly, switch on the speaker and then tap the bluetooth searching switch of speaker and the I will open my bluetooth of my phone and then search speaker bluetooth by scanning command. When I get speaker bluetooth range then pair it to connect with my phone after few seconds speaker will connect to phone
What according to you makes you a good candidate for customer service or technical support job? | For customer service or technical support job , candidate having full command on technical skills of that field
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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