Subject: Tech Support Candidate - AJAZ Ahmad
From: AJAZ Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 07:59:34 -0500

Tech Support
Test

Name

AJAZ
Ahmad

E-mail

[email-masked]

Phone Number

(011) 9560449354

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

SOUTH EXTENTION NEW
DELHI

Which best describes your Technical Support
capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic
Hardware -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Mobineers info systems pvt ltd

Assistant project
manager

15 March

25000

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Yes i am
trying this web browser but don't show any error according me

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth on mobile

Also in start bluetooth

Scan for pair in mobile of bluetooth

After scan select bluetooth name

And pair

What according to you makes you a good candidate
for customer service or technical support job?

My
opinion is if wr talk to with customer service with cool mind. When will be
customer certified.

On a scale of 1 - 5 please rate your
fluency in spoken English

3