Subject: Tech Support Candidate - Sudhir kumar
From: Sudhir kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 07:43:23 -0500

| | Tech Support Test

Name | Sudhir kumar
E-mail | [email-masked]
Phone Number | (0120) 9654643407
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | manappuram finance ltd | IT Manager | working | 42000
Previous Employer 1 | sanmarg Fame india pvt ltd | Sr IT Excutive on site | 23 nov 2015 | 20000
Previous Employer 2 | Pratibha industry Ltd | IT Officer | july 2014 | 12000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first will check internet connection
troubleshoot the issue
and reopen the page

Please list the steps to connect a Bluetooth speaker to your mobile phone.

open the bluetooth from both device
and check the available device
then select and pair the device
then use

What according to you makes you a good candidate for customer service or technical support job? | i can handle the technical query and sure about my skill that i can reolve the issue within timeline
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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