Subject: Tech Support Candidate - Aman Kumar Aman
From: Aman Kumar Aman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 06:22:51 -0500

| | Tech Support Test

Name | Aman Kumar Aman
E-mail | [email-masked]
Phone Number | (+91) 8368104067
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Mayur vihar phase 3
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Candour Systems | Lead Tech support | Today | 13000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- Check Internet connection
2- Check any other web page if net connection is working
3- If all are working then restart my PC

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open pairing mode for bluetooth speaker then pair with mobile phone
What according to you makes you a good candidate for customer service or technical support job? | Solve customer quary in uniformly and rightway
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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