Subject: Re: Tech Support Candidate - Animesh Kumar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 4 Feb 2021 00:32:28 -0700 (MST)

Broken English and he is having an unstable career 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 3 Feb, 2021, at 19:52, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Animesh Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 3 February 2021 at 9:34 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Animesh Kumar 

	

	
	
			Tech Support Test 
		
	Name 	Animesh Kumar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8077933772 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Noida 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Infinizi Consulting Private Limited 	Senior Associate 	NA 	26450 
Previous Employer 1 	Tech Mahindra 	Associate 	8 July 2020 	22000 
Previous Employer 2 	Bansal Institute of Engineering and Technology 	Lecturer 	30 June 2019 	15000 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Troubleshoot will depend upon the type of error I am getting while opening the website. But at the very first moment I will check the internet connectivity. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. I will switch on my phone bluetooth. 
2. I will switch on the speaker's bluetooth as well by pressing it dedicated button. 
3. As soon as speaker's bluetooth will be on, my phone will show the name of device(speaker) and will connect after pressing there. I may ask for a pass key. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have a prior experience in Customer support. Though I don't have experience in technical support but I an technical graduate and have a good knowledge as well. Just few training sessions and I will be up for the support job. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4