Subject: Tech Support Candidate - Rohit Potdar
From: Rohit Potdar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 22:10:29 -0500

| | Tech Support Test

Name | Rohit Potdar
E-mail | [email-masked]
Phone Number | (91) 9156839585
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Pune,maharashtra
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Software support /tech support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | David Lloyd Clubs Pune | IT executive | Currently work | 30
Previous Employer 1 | Perennial system | Support executive | 2019 | 25
Previous Employer 2 | Etheno techno soft | Web developer | 2018 | 20

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Depends on browsers and broadband speed and checking which excepeted link

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.on the Bluetooth phone and speakers
2.finding Bluetooth device name
3.pairing with both connection
4.play sounds

What according to you makes you a good candidate for customer service or technical support job? | Customer support first priority on job work and currently solutions and resolving them issues /problem ASAP or minimum time
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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