Subject: Tech Support Candidate - Mohammad affan Affan
From: Mohammad affan Affan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 11:03:42 -0500

| | Tech Support Test

Name | Mohammad affan Affan
E-mail | [email-masked]
Phone Number | (+91) 8084797591
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Shaheen Bagh Okhla
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pravidhi India | DEO | Present | 18500
Previous Employer 1 | Silvertouch technology | Database administration | 2019 November | 29000
Previous Employer 2 | MIA | Site Enginneer | 2019 | 12000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check my network connection then I will check the connection of router and I will my computer as well. I will check the network connections in control panels do the troubleshoot.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to setting then Bluetooth connection turn it on and search for device select the device which is showing in the list and after selecting your device is connected.
What according to you makes you a good candidate for customer service or technical support job? | I have good communication skill and I have technical skills, knowledge and degree in technical education and I can perform this jobs perfectly.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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