Subject: FW: Tech Support Candidate - Animesh Kumar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 3 Feb 2021 14:22:44 +0000

First round

From: Animesh Kumar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 3 February 2021 at 9:34 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Animesh Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Animesh Kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8077933772
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Infinizi Consulting Private Limited     Senior Associate        NA      26450
Previous Employer 1     Tech Mahindra   Associate       8 July 2020     22000
Previous Employer 2     Bansal Institute of Engineering and Technology  Lecturer        30 June 2019    15000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Troubleshoot will depend upon the type of error I am getting while opening the website. But at the very first moment I will check the internet connectivity.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. I will switch on my phone bluetooth.
2. I will switch on the speaker's bluetooth as well by pressing it dedicated button.
3. As soon as speaker's bluetooth will be on, my phone will show the name of device(speaker) and will connect after pressing there. I may ask for a pass key.
What according to you makes you a good candidate for customer service or technical support job? I have a prior experience in Customer support. Though I don't have experience in technical support but I an technical graduate and have a good knowledge as well. Just few training sessions and I will be up for the support job.
On a scale of 1 - 5 please rate your fluency in spoken English  4