Subject: Fwd: Tech Support Candidate - Aishwarya Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 3 Feb 2021 06:55:46 -0700 (MST)

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 1 Feb, 2021, at 18:53, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Aishwarya Sharma 
E-mail 	[email-masked] 
Phone Number 	(91) 8318745121 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
Where do you currently live (area) 	Noida 
Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Linux 
VoIP 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Tech mahindra 	Senior executive 	Immediate 	20000 
Previous Employer 1 	EXL 	Executive 	13122019 	15000 
Previous Employer 2 	HCL 	Executive 	16042019 	12000 
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Used a case management tool 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Check the network connectivity 
Then request to restart the system once 
If not, then will delete all cache and cookies file 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	On the Bluetooth device in both mobile and speaker 
Paired 
Connect 
What according to you makes you a good candidate for customer service or technical support job? 	Interacting with people 
To solve the queries of the customers 
On a scale of 1 - 5 please rate your fluency in spoken English 	4