Subject: Tech Support Candidate - Arvind Rathod
From: Arvind Rathod <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 07:06:53 -0500

| | Tech Support Test

Name | Arvind Rathod
E-mail | [email-masked]
Phone Number | (91) 9607982241
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Aurangabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CMS IT Services Pvt Ltd Pune | Trainee Engineer | 30 June 2017 | 10000
Previous Employer 1 | CMS IT Services Pvt Ltd Pune | Constultant | 9th March 2018 | 12000
Previous Employer 2 | Pudhari Puvlications Pvt Ltd | Senior System Engineer | Working | 20000

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | check website first then firewall check then proxy check then site is block to antivirus these are error showing
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open mobile connected headphone share Bluetooth
What according to you makes you a good candidate for customer service or technical support job? | All knowledge then go ahead candidate
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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