Subject: Trainer Candidate - Ishika Gupta
From: Ishika Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 04:45:19 -0500

Tech Support
Test

Name

Ishika
Gupta

E-mail

[email-masked]

Phone Number

(91) 7454029454

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Noida sector 15

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Square yards

Sales executive

25 January 2021

10000

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

Immediately

Please briefly
describe your work experience specifically in training?

I am keen
observer and also notice everything around me and also observe the intrest of my
trainee.. And also try to solve every query asked to me.!

Have
you worked as a trainer in a Call Center/Customer Service/BPO
Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

Nothing is difficult is you work with all your
strength. But the thing i faced is to handle the negative thoughts of the people
around us.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

Good
customer service is to resolve the problem immediately. And great customer
service is to resolve problem by creating good relationship with the customer so
that he/she come to us again and again.

What according to
you makes you a good candidate for this position?

My
patience  make me perfect for this position because while training someone..
Trainer must be patient and have to listen every query of the trainee.

On a scale of 1 - 5 please rate your fluency in
spoken English

3