Subject: Trainer Candidate - Vinay Joshi
From: Vinay Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 04:18:27 -0500

| | Tech Support Test

Name | Vinay Joshi
E-mail | [email-masked]
Phone Number | (+91) 8447830592
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gautam bhudha Nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ameriprise Financial | Business analyst | 21/11/2020 | 31000
Previous Employer 1 | Wipro | Financial analyst | 28/04/20 | 23500
Previous Employer 2 | HDFc | Relationship manager | 25/01/2019 | 38700

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | I was working in ameriprise Financial as business analyst and work in annuity paper work also we were dealing with insurance for us clients for their saving
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Nothing as such just want to quote that as pandemic hit so it was difficulties in connecting and network problems that's were arrived
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good is not much bother for service provided were as a great customer will review and give feedback for the services done
What according to you makes you a good candidate for this position? | The difference is the confidence of pursuing the job on time and with sincerely given
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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