Subject: Tech Support Candidate - Ashok Reddy Vanukuri
From: Ashok Reddy Vanukuri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 04:15:26 -0500

| | Tech Support Test

Name | Ashok Reddy Vanukuri
E-mail | [email-masked]
Phone Number | (91) 9700829280
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aswini integrated technology | System administrator | | 22000
Previous Employer 1 | Micro care | It support analyst | 7 sap 2018 | 14588
Previous Employer 2 | Iqor global | Support analyst | 30 April 2017 | 12244

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Url block issue

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the Bluetooth

Find the device

And pair to mobile then connect it

What according to you makes you a good candidate for customer service or technical support job?

Will one time parament solution

And I can explain the problem how get it. If can again the face the issue I will explain how to resolve it

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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