Subject: Tech Support Candidate - Subhendu Ghosh
From: Subhendu Ghosh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 03:56:58 -0500

| | Tech Support Test

Name | Subhendu Ghosh
E-mail | [email-masked]
Phone Number | (62909) 20995
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | kolkata
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | KELLY | SYSTEM SUPPORT | PRESENT | 10000
Previous Employer 1 | HCS | SYSTEM SUPPORT | | 8000
Previous Employer 2 | ELETECH | SYSTEM SUPPORT | | 4000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | HI... FIRST I CHECK WHAT TYPE OF ERROR CAME. THEN TAKE SOME ACTION. IF THEIR IS NETWORK ISSUE THEN I CHECK THE INTERNET CONATION. AFTER INTERNET CHECK IF THE SITE IS NOT OPEN THEN I CLEAR THE COOKIES DETAILS. LAST OPTION SWITCH THE BROWSER.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth speaker switch to pair mood .
then open the Bluetooth setting in phone after open click on "Search Bluetooth  Devices" after search you can see your Bluetooth speaker name then click on the name after click the speaker will connected and a notification ring you can hear your Bluetooth device connected.

What according to you makes you a good candidate for customer service or technical support job? | I love to help customer about technical support .and as a technical support job some big opportunity in your organization explore and learn new skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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