Subject: Tech Support Candidate - Rafiuddin Khaja
From: Rafiuddin Khaja <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 03:48:14 -0500

Tech Support
Test

Name

Rafiuddin
Khaja

E-mail

[email-masked]

Phone Number

(040) 7013981257

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Hyderabad

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Bharti Axa Life Insurance

ARM

Currently Working

24000

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

If we
open browser try to open a website coming error on screen like network
disconnect or internet problem

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1 switchon
bluetooth both devices

2 search and connect

3 successfully connected

What according to you makes you a
good candidate for customer service or technical support job?

Understand the issue

And give to service

On a scale of 1 - 5 please rate your
fluency in spoken English

5