Subject: Tech Support Candidate - Sachin Rathod
From: Sachin Rathod <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 02:48:09 -0500

Tech Support
Test

Name

Sachin
Rathod

E-mail

[email-masked]

Phone Number

(91) 9322505377

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Pune

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Rajkamalbarscan systems pvt ltd

Sr.support Engineer

18700

Previous Employer 1

Id technologies

Support
Engineer

30 March 2019

12700

Previous Employer 2

Parth systems india pvt
ltd

Support engoneer

Jan 2018

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1)open a
new tab and check to see if you can load another website like Google.com.

2)if you can't open another site continue to lauch another browser.

3)check if browser has blocked parts of the page that are not secure.

4)try clearing browser's cookies and cache.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1)touch and hold bluetooth.

2)tap pair new device.

3)tap the name of bluetooth device you want to pair with your device.

4)Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

Opportunity to interact with others.tendancy to be
friendly,approachable and easy to get along with.

On a scale of 1 - 5
please rate your fluency in spoken English

3