Subject: Re: Tech Support Candidate - nayan bharti
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 3 Feb 2021 00:46:52 -0700 (MST)

She dont have that tech experience which is required for EPOS 

She was in Software testing 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 2 Feb, 2021, at 17:38, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: nayan bharti < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 29 January 2021 at 3:37 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - nayan bharti 

	

	
	
			Tech Support Test 
		
	Name 	nayan bharti 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9871487242 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Sector 78 Noida 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	IELTS Ninja 	Online trainer 	NA 	40000 
Previous Employer 1 	Brightminds preschool 	Owner 	JAN 2020 	35000 
Previous Employer 2 	Accenture 	Software tester 	March 2014 	32000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly will identify the type of error and will troubleshoot accordingly. The basic steps will be refreshing the page followed by checking my internet connectivity. If there is server error will wait for some time and refresh the page. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1) Switch on Bluetooth speaker 
2) open Bluetooth access on the phone 
3) Select the speaker name on phone for connectivity 
4) Will confirm connectivity on the phone 
	What according to you makes you a good candidate for customer service or technical support job? 	I am a Btech graduate with 3 years experience in reputed company Accenture as a software tester. Have good experience in dealing with clients since I had my own preschool. Currently, I am an IELTS trainer where I have to interact with national as well as international professional which makes me best suited for the role. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5