Subject: Re: Tech Support Candidate - Samarth Mehrotra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 3 Feb 2021 00:37:35 -0700 (MST)

He is good 

Samarth Mehrotra 7017524218 
Last Company- Tech Mahindra 
Staying in Bijnour 
Time to relocate- 20 days 
Last Salary- 20000/- 
Expectation- hike on last 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 2 Feb, 2021, at 17:20, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Samarth Mehrotra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 30 January 2021 at 4:04 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Samarth Mehrotra 

	

	
	
			Tech Support Test 
		
	Name 	Samarth Mehrotra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 7017524218 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Bijnor 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Tech Mahindra 	Technical customer support 	31 January 	20000 
Previous Employer 1 	NA 	NA 	NA 	NA 
Previous Employer 2 	NA 	NA 	NA 	NA 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly I will check my internet, whether there is any internet connectivity issue or not. 
Then I will check whether the site that I am trying to reach is having any proxy or not or is there any need of VPN or not to access it. 
Then I will check the URL that I am trying to reach is correct or not. 
Is there all the browser add-ons available to open that site. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Open bluetooth in the mobile and speaker too and then search the name of bluetooth in your mobile bluetooth search option and then pair both of them. 
And your both the device get paired with each other. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am having a prior experience in customer support so I can be a good candidate for this job. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5