Subject: Tech Support Candidate - Akshay Bhoi
From: Akshay Bhoi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 02:03:25 -0500

| | Tech Support Test

Name | Akshay Bhoi
E-mail | [email-masked]
Phone Number | (91) 8347366286
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ahmedabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Firewall management, AD domain management

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pahal Financial services pvt ldd | it officer | running | 17885
Previous Employer 1 | Progressive corporate services pvt ltd | Desktop Support engineer | 22 july 2019 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first check from Ndtv its working or not
second if installed firewall our network we allow that site which is required person only
third checking dns

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Start - setting - device - bluetooth and other devices and turn on bluetooth and select which is required to be connect
What according to you makes you a good candidate for customer service or technical support job? | Provide honest Service
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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