Subject: Tech Support Candidate - Deepak Kumar Nishad Deepak
From: Deepak Kumar Nishad Deepak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 01:11:52 -0500

Tech Support
Test

Name

Deepak
Kumar Nishad Deepak

E-mail

[email-masked]

Phone Number

(91) 8770711503

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Raipur

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Linux
Networking -
basic
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

ABM KNOWLEDGEWARE LIMITED

Executive

20000

Previous Employer 1

DS infotech

System Engineer

Octber
2018

20000

Previous Employer 2

Foray Software Private
Limited

System Engineer

10 FEB 2019

20000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First i am told to customer please check your
internet connection. Second check your web browser.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First on
Bluetooth speaker an mobile phone then scan Bluetooth name at my phone then pare
and connect.

What according to you makes you a good candidate
for customer service or technical support job?

Yea

On a scale of 1 - 5 please rate your
fluency in spoken English

5