Subject: Tech Support Candidate - Siva Prasad Reddy Vangala
From: Siva Prasad Reddy Vangala <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 13:49:59 -0500

| | Tech Support Test

Name | Siva Prasad Reddy Vangala
E-mail | [email-masked]
Phone Number | (91) 8297972325
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Vijayawada
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Unnecop's Technologies | Customer Support Engineer | March 9 2020 | 19,000
Previous Employer 1 | Impact Infotech | Desktop Support Engineer | September 20 | 10,000
Previous Employer 2 | Smart Village of India | Network Engineer | July 2020 | 34,000 Offered

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Fristly we need find what kind error nextly we need address user the basic steps to know root cause of it. After that we need troubleshoot it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Fristly need Turn on Bluetooth Speaker, Select Mode and set speaker mode  in Bluetooth mode
Then take your Mobile phone turn Bluetooth Option in settings menu by sliding hand top to bottom or bottom to top. Pair the Bluetooth Device with phone after pairing device you start using the device

What according to you makes you a good candidate for customer service or technical support job? | Skills set experience counts always love learn new approach and apply them.  Always love working Challenging environment.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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