Subject: Re: Tech Support Candidate - Jitinpal singh Chhabra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 2 Feb 2021 05:56:00 -0700 (MST)

Out of Network 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 2 Feb, 2021, at 16:53, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Jitinpal singh Chhabra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 1 February 2021 at 5:55 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Jitinpal singh Chhabra 

	

	
	
			Tech Support Test 
		
	Name 	Jitinpal singh Chhabra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9711751828 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
Broadcasting 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Randstad 	Lfs 	5/2/2021 	35000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I can trouble shoot the server by using following steps: 
Identify the problem. 
Establish a theory of probable cause. 
Test the theory to determine the cause. 
Establish a plan of action to resolve the problem and implement the solution. 
Verify full system functionality and, if applicable, implement preventive measures. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	I can connect the bluetooth speaker, by enabling the bluetooth mode from the mobile and then start and pair the bluetooth speaker to the mobile phone simply then mobile showing that the bluetooth is connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have excellent problem-solving skills and capacity to work well within a team.i do full attention to detail. I have logical thinking.expertise and knowledge in how operating systems and software works,i have interpersonal skills as you will regularly be in contact with colleagues and/or customers. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4