Subject: Tech Support Candidate - Chandra prakash mishra Chandra prakash
From: Chandra prakash mishra Chandra prakash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 06:33:27 -0500

| | Tech Support Test

Name | Chandra prakash mishra Chandra prakash
E-mail | [email-masked]
Phone Number | (110011) 7985666722
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New ashok nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sisl infotech pvt ltd | Technical support engineer | | 19000
Previous Employer 1 | AGS transact technologies pvt ltd | Desktop support engineer | 18 jan 2020 | 14000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check network connectivity if it is okey after that i will check DNS

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth on mobile phone
Search speaker device name
Then connect

What according to you makes you a good candidate for customer service or technical support job? | If candidate handle all customer with very good communication skill and resolve all customers query with a agreed timeline.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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