Subject: FW: Tech Support Candidate - Ankit Kumar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 2 Feb 2021 11:23:49 +0000

First round

From: Ankit Kumar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 1 February 2021 at 5:42 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Ankit Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Ankit Kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (110094) 8802115927
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Sonia vihar Delhi-110094
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Aloka   Tech support    May 2020        25000
Previous Employer 1     Chawtech        System Admin    Nov 2019        18000
Previous Employer 2     360Realtors     system admi     Feb 2017        13000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The Ist step will be check date and time.if that is fine then I will check my browser settings.If setting is fine.then need to check the anti-virus on my system.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.switch on the speakers
2.Check the speaker's Bluetooth button Turn on
3 Turn on the Moblie Bluetooth
4Search for the speaker name & connect to speaker.
What according to you makes you a good candidate for customer service or technical support job? I have the qualifications you are looking for.I love to help people with the help of technology.beacause technology makes life easier.
On a scale of 1 - 5 please rate your fluency in spoken English  4