Subject: FW: Tech Support Candidate - Jitinpal singh Chhabra
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 2 Feb 2021 11:23:34 +0000

First round

From: Jitinpal singh Chhabra <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 1 February 2021 at 5:55 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Jitinpal singh Chhabra

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Jitinpal singh Chhabra
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9711751828
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Broadcasting
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Randstad        Lfs     5/2/2021        35000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I can trouble shoot the server by using following steps:
Identify the problem.
Establish a theory of probable cause.
Test the theory to determine the cause.
Establish a plan of action to resolve the problem and implement the solution.
Verify full system functionality and, if applicable, implement preventive measures.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      I can connect the bluetooth speaker, by enabling the bluetooth mode from the mobile and then start and pair the bluetooth speaker to the mobile phone simply then mobile showing that the bluetooth is connected.
What according to you makes you a good candidate for customer service or technical support job? I have excellent problem-solving skills and capacity to work well within a team.i do full attention to detail. I have logical thinking.expertise and knowledge in how operating systems and software works,i have interpersonal skills as you will regularly be in contact with colleagues and/or customers.
On a scale of 1 - 5 please rate your fluency in spoken English  4