Subject: Tech Support Candidate - Manendra Singh
From: Manendra Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 05:26:58 -0500

| | Tech Support Test

Name | Manendra Singh
E-mail | [email-masked]
Phone Number | (+91) 8965064300
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Indore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Teleperformence | CCA | July 2020 | 12600
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i check internet connection then open browser setting to check any error then restart computer and then open website to browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings on mobile
Tap the Bluetooth option.
Turn on Bluetooth.
A list of available devices will appear.
Select Pair new device to place the Bluetooth device in pairing mode.

What according to you makes you a good candidate for customer service or technical support job?

Teamwork.
Communication and Interpersonal Skills.
Analytical Skills.
Dependability and a Strong Work Ethic.
Maturity and a Professional Attitude.
Adaptability and Flexibility.
Good Personality.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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