Subject: Tech Support Candidate - Vamshi krishna Vamshi
From: Vamshi krishna Vamshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 05:22:01 -0500

| | Tech Support Test

Name | Vamshi krishna Vamshi
E-mail | [email-masked]
Phone Number | (91) 9441558955
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dynacons | Desktop supoort Engineer | Still working | 15507
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check first whether network is there in computer or laptop what ever user is using,is it not working only for one user all other also.i will check proxy and pac  settings,and that site may be blocked so user need to get approval.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Need to install drivers.
What according to you makes you a good candidate for customer service or technical support job? | As i have knowledge of trouble shooting systems
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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