Subject: Re: Tech Support Candidate - Bhargab Das
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 2 Feb 2021 03:20:44 -0700 (MST)

His spoken is good having technical knowledge too 
He stay in Madhya Pradesh 
And have to serve 45-60 days notice 
Current salary is 35000/- 
Expecting 42 at least 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 2 Feb, 2021, at 15:21, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Bhargab Das < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 2 February 2021 at 10:53 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Bhargab Das 

	

	
	
			Tech Support Test 
		
	Name 	Bhargab Das 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9560842458 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida sector 134 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	HCL Technologies Limited 	Specialist 		35000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1st: Will check if other website are opening or not 
2nd: If not check network connectivity 
3rd: Will ask user to clear browser cache 
4th: Will check if anything is blocking the site 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	-Enable Bluetooth on your phone 
-Enable Bluetooth device and confirm if it is not connected to any other device( if it is not featured with multiple connection) 
-Open bluetooth settings and look for said 
bluetooth device once found click on pair 
- once pair you will be able to use your bluetooth device 
	What according to you makes you a good candidate for customer service or technical support job? 	I have good patience level, Active listening skill, and show empathy and apology depending on the situation which calms down the customer. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5