Subject: Tech Support Candidate - Boda Srikanth
From: Boda Srikanth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 03:40:54 -0500

| | Tech Support Test

Name | Boda Srikanth
E-mail | [email-masked]
Phone Number | (91) 9492729036
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Acheck | System admin | N/A | 2.5
Previous Employer 1 | Vara infotech | System engineer | 10 Sept2019 | 2.2
Previous Employer 2 | Allied digital services | Customer support engineer | 28 Nov 2018 | 1.8

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If you face domain issue,it might issue with their domain issue, network issue, server issues
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We have to enable Bluetooth in our mobile then we have to pair it
What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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