Subject: Tech Support Candidate - MUHAMMED FARIS
From: MUHAMMED FARIS <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 02:23:27 -0500

| | Tech Support Test

Name | MUHAMMED FARIS
E-mail | [email-masked]
Phone Number | (91) 9605522932
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kochi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Progressive info vision | Desktop support Engineer | Currently working | 11000
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on bluetooth in settings.
2. Turn on bluetooth speaker.
3. You can see available devices and please pair the speaker.
4. And its get connected

What according to you makes you a good candidate for customer service or technical support job? | Good communication with customers
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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