Subject: Tech Support Candidate - Priyanka Das Priyanka
From: Priyanka Das Priyanka <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Feb 2021 07:28:07 -0500

Tech Support
Test

Name

Priyanka
Das Priyanka

E-mail

[email-masked]

Phone Number

(91) 8073079460

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Malvia nagar

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Oyo

Venue manager

July 2020

16 k

Previous
Employer 1

Digichamps

Sr. Educational counselor

Dec 2018

13k

Previous Employer 2

Hgs

CRE

Jan 2017

13k

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will clear the cache n cookies, try the
incognito mode or will change the browser

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Switch
on the bluetooth of the phone.

2. Once it's done, switch on the power button of the bluetooth speaker

3. See whether the phone searches for the device.

4. Once you see the device name, click on it.

5. Yes now it's connected.

What according to you makes you a
good candidate for customer service or technical support job?

The person has to be very calm n composed at the same time has
to be very active.

On a scale of 1 - 5 please rate your
fluency in spoken English

5