Subject: Tech Support Candidate - Selvasundharam K
From: Selvasundharam K <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jan 2021 12:06:29 -0500

| | Tech Support Test

Name | Selvasundharam K
E-mail | [email-masked]
Phone Number | (+91) 8754685586
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Chennai-tamilnadu-india.
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DATACOMP web technologies | Technical support Engineer | Still working | 12k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open new tab and check that was working or not.
If not then I check with other browsers.
If that was working on other browsers then i check with clear cookies.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth on both mobile and speaker.
Then pair with the bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job? | Professional and problem solving skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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