Subject: Tech Support Candidate - Tushar kumar Tushar
From: Tushar kumar Tushar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jan 2021 11:18:22 -0500

Tech Support
Test

Name

Tushar
kumar Tushar

E-mail

[email-masked]

Phone Number

(+91) 8810237598

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Patna

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Technosys it management and
solutions

System admin. Head

25-08-2020

26000

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Reload the page, try to open in another browser
or window

Next step- check the internet connectivity, if it is still not working I will
restart the browser and window ,I will also check this error is only showing
in my system or not , if still not working I will uninstall the software and
install it again

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First I
will on bluetooth of speaker ,after that I will on my my phone bluetooth ,then I
will search  for new device in my bluetooth and pair it from speaker  after
pairing click on speaker paired option it will automatically
connect

What according to you makes you a good candidate
for customer service or technical support job?

I have
good knowledge of computer ,I have done b.tech in computer science , I have more
than 2 years of  experience in system admin head , I have execelent  knowledge
of software and windows , I am good listener . I have patience and I am
hardworking as well smart working .

On a scale of 1 - 5
please rate your fluency in spoken English

4