Subject: Tech Support Candidate - Jogendra Pratap
From: Jogendra Pratap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jan 2021 05:10:15 -0500

| | Tech Support Test

Name | Jogendra Pratap
E-mail | [email-masked]
Phone Number | (0172) 4005117
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chandigarh
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bharati airtel | Network engineer | | 25000
Previous Employer 1 | Scom service pvt. Ltd. | Field engineer | 12/8/2017 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First we check the connection link is up.
The we ping the local gateway
The check dhcp ip address is correct and check dns too.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First turn on bluetooth of both devices
Second paring the devices once pairing  complete
Device is ready to go

What according to you makes you a good candidate for customer service or technical support job? | I have the experience in dealing with customer directly or remotely
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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