Subject: Tech Support Candidate - Hardevendra Sahay
From: Hardevendra Sahay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jan 2021 03:39:34 -0500

Tech Support
Test

Name

Hardevendra
Sahay

E-mail

[email-masked]

Phone Number

(+91) 9795102105

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

kanpur

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

PSIT KANPUR

Ass. Network eng.

13830

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Used a case management tool
Did not interact
with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will try to check internet connection. Than i
will try to clear browser cache. Then i will refresh the page. if it not work
then I will try in another web browser.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

open
Bluetooth in phone and set Bluetooth mode in speaker than connect Bluetooth name
showing in phone and check with audio

What according to
you makes you a good candidate for customer service or technical support
job?

I have goood knowledge for technical support as assistant
network engineer.

On a scale of 1 - 5 please rate your
fluency in spoken English

4