Subject: Tech Support Candidate - Dildar Husain
From: Dildar Husain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 08:18:52 -0500

Tech Support
Test

Name

Dildar
Husain

E-mail

[email-masked]

Phone Number

(110006) 9721051299

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Near New Delhi Railway station

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Qdigi Pvt Ltd

IT Engineer

22 Feb 2021

18500

Previous Employer 1

Progressive infotech Pvt
Ltd

Desktop support Engineer

10 July 2020

12000

Previous Employer 2

IDC technologies Pvt
Ltd

Desktop support Engineer

31 March 2019

11000

In your past experience you have (select
all that applies)

Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Blocking sites

User have not permission

Connectivity

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Bluetooth switch on in mobile and speakers

And then search the name of devices in mobile and then connect.

What
according to you makes you a good candidate for customer service or technical
support job?

Good communication with formally.

On a
scale of 1 - 5 please rate your fluency in spoken English

3