Subject: Tech Support Candidate - Kalaiarasan V
From: Kalaiarasan V <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 07:51:27 -0500

Tech Support
Test

Name

Kalaiarasan
V

E-mail

[email-masked]

Phone Number

(+91) 9384468600

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noda east

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
VoIP

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ciar software solutions

Technical Support

2018

12000

Previous Employer 1

Bros it solutions

Technical
support engineer

2020

18000

Previous Employer 2

Airtel telesonic Network pvt
ltd

Technical support

Current

25000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Right now
internet not connected,   so please  contact  our isp provider  or otherwise
ndtv server down.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.First go
to settings click bluetooth devices turn on and go to speaker turn on Bluetooth.

2.Then select the speaker device name in your phone click that name.

3.Then,you got connected.

What according to you makes you a
good candidate for customer service or technical support job?

Customer is always right/ This sentences follow you done a
great job.

On a scale of 1 - 5 please rate your fluency in spoken
English

4