Subject: Tech Support Candidate - Prateek Gupta
From: Prateek Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 07:21:13 -0500

| | Tech Support Test

Name | Prateek Gupta
E-mail | [email-masked]
Phone Number | (201301) 8395092053
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sec 62
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech Mahindra | CCE | 30Nov | 14000
Previous Employer 1 | Reliance smart | Supervisor | 30June | 11000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First step is to update the browser from google then install it properly on system and after restart the system try to run it
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on taskbar on right hand site of dekstop then click on bluetooth icon then right click on show bluetooth device then click on slected device
What according to you makes you a good candidate for customer service or technical support job? | Being updated yourself on everyday
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |