Subject: Tech Support Candidate - aakanksha gaur
From: aakanksha gaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 06:58:44 -0500

| | Tech Support Test

Name | aakanksha gaur
E-mail | [email-masked]
Phone Number | (91) 7000476009
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | mumbai
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TCS | Software engineer | not decided | 32000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first i will check the internet connection  then i will check my proxy if proxy is not added then i will retry
Please list the steps to connect a Bluetooth speaker to your mobile phone. | switch on the speaker then enable bluetooth of my phone and speaker then search for new device and find the name of the speaker and connect.
What according to you makes you a good candidate for customer service or technical support job? | because i have worked in L3 support and have good communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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